Rail Pass Frequently Asked Questions
What
is the difference between the consecutive day pass and flexipass?
Which
European countries does the Eurail pass cover?
Which
European countries does the Europass cover?
When
is a seat reservation required?
How
do I make a train reservation?
Does
my pass cover sleepers?
What
is the difference between first and second (coach) class?
Which
tickets listed are first and second (coach) class?
Do
trains provide meals?
How
do I validate my passes?
Using
your validated rail passes
How
do I use a Flexipass and an overnight train?
What
if I run out of days?
Do
European cities have more than one train station?
These
European cities have more than one rail station:
What
do I do if my passes are stolen while in Europe?
How
the Rail Pass Protection Plan Works:
What is the difference
between the consecutive day pass and flexipass?
The consecutive
day pass is valid for the number of days purchased one day after another. For
an example, a 15-day pass is 15 days in a row, June 1st through June 15th. You
do not have to travel every day, but you do not get a refund for unused days.
Flexipasses give the flexibility of purchasing a number of rail days to be used
within a certain time frame. Depending on the pass, it may be 15 days, 1 month,
or 2 months. This allows you to then spend time between your days of train travel.
Which
European countries does the Eurail pass cover?
Eurail passes entitle you to unlimited travel on Europe's extensive 100,000 mile
rail network in the 17 Western countries of Europe. The 17 countries are: Austria,
Belgium, Denmark, Finland, France, Germany, Greece, Hungary, Ireland (Rep.),
Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, and Switzerland.
England, Scotland, and Wales are not included.
Which European
countries does the Europass cover?
The Europass covers France, Germany, Italy, Spain, and Switzerland. Additional
country zones may be purchased and added to the Europass ticket.
When is a seat
reservation required?
With a Eurail pass you may board the train, but you are not guaranteed a seat,
sleeper, or couchette. To guarantee a seat, you must purchase a reservation.
There is an additional fee for reservations in addition to your pass price. Most
trains are open seating and a seat reservation is not mandatory, but seat reservations
are required for most high-speed trains such as TGV, Pendolino, Thalys, Eurostar,
X2000, and highly recommended for ICE and certain InterCity and EuroCity trains.
Friday and Sunday afternoons and evenings are peak travel periods for Europeans,
so you might consider a seat reservation. All long distance trains in Spain,
Romania and most in Norway and Sweden require seat reservations. Many in Belgium,
Netherlands, and Switzerland do not offer them. Seat reservations cannot be made
in the USA for Portugal, Greece, Ireland, Bulgaria, Yugoslavia and FYROM.
How do I make
a train reservation?
If you are reserving from North America, you may do so through Rail Europe. You
may also reserve directly at the train stations in Europe. We recommend at least
24 hours in advance. Seat reservations are about $11 USD per person, per train,
and are non-refundable. Sleeper fares are based on distance and range from $25
to $200 USD. Couchette reservations are about $28 USD per person. Reservations
can be confirmed up to 2 months prior to the date of travel. Please note prices
are subject to change due to international exchange rates.
Does my pass
cover sleepers?
Your railpass does not cover sleepers. Night trains require an advance reservation
for a sleeper or couchette. If you will be utilizing a night train, it is necessary
to make an advance reservation and there will be an additional cost.
What is the
difference between first and second (coach) class?
First class is more quiet and spacious with fewer seats per compartment or car.
There is more room for luggage and generally will be less crowded as most Europeans
travel in second class.
Which tickets
listed are first and second (coach) class?
The adult, senior, and child-fare tickets Eurail and Europass (saverpass and
flexipass) available from TravelNow.com are first class tickets. The youth-fare
tickets are only available as second (coach) class. This means if a family of
five travel together-- 2 adults, 2 youth, and 1 child-- the adults and the child
will be seated in first class and the 2 youths will be seated in second (coach)
class. You have the option of purchasing adult-fare tickets for youth travelers.
Do trains provide
meals?
Most long-distance trains have a restaurant or buffet car and some have bar cars.
Meals are usually not available on overnight trains, but if they are, the sleeping
car attendant will take your continental breakfast order. On shorter trips, snack
vendors travel regularly through the train. Feel free to bring your own food
and make a picnic on the train.
How do I validate
my passes?
Validating your rail pass is one of the first things you'll do when arriving
at the train station on your first day of travel. Validation is required once
and commences the time period of validity for your pass. Do not make any marks
on your rail pass prior to validation. When arriving at the train station on
your first day of travel proceed to a ticket window and present your rail pass
along with your passport and/or other positive identification. The attendent
will then write in the beginning and ending dates of activity for your rail pass
and your passport number on your pass. To make sure the dates entered by the
attendent are correct you may want to write down the beginning and ending dates
on a seperate piece of paper and present it along with your pass. Make sure that
you and the rail representative are in agreement of the dates before he writes
on your pass. This is especially helpful if you are pre-validating your pass.
Be sure to write the dates in the European format of day/month. If you board
a train with an un-validated pass you will be fined by the conductor. To avoid
additional expenses and inconveniences, allow yourself the extra time to validate
your pass before departure. If the dates or passport number entered by the rail
attendent are incorrect, point it out immediately. Do not use the pass and proceed
to the nearest Rail Aid office to have it exchanged. In the event that you validate
or pre-validate your pass and do not use it, have the pass stamped "not-used"
by a rail representative so you may use it again.
Using your
validated rail passes
After having your pass validated, you're free to use the trains as much as you
like within the validity of your pass. Holders of a consecutive day pass have
virtually nothing left to do with their pass other than presenting the pass on
the train or making an occassional reservation. Holders of a flexipass must write
the day's date of travel (in ink) on their pass in the appropriate box before
boarding the train. Failure to do so will result in a fine being levied. Be careful
when entering the travel date on your pass, as incorrect dates result in the
loss of the travel day. Tampering with the pass will result in a fine and/or
confiscation, so be particularly careful when entering the days on your pass.
When the train is underway the conductor will come by to check tickets. Have
your pass ready to present when asked. If the train makes a number of stops en-route
you may need to present your pass a few more times, especially on long distance
trains when there is a personnel change. At some international borders you will
need to present your pass to border patrol. Have your passport and identification
ready and be cooperative.
How do I use
a Flexipass and an overnight train?
Holders of a flexipass (Eurail and Europass) may take advantage of the "Overnight
Rule" and save a day of travel. With the flexipass, if an overnight train leaves
after 7:00 pm and arrives the next day (after 12:00 am), write in the next day's
date in the appropriate box on your pass. Since the majority of train travel
is taking place the next day, you will only be charged for one day, provided
you didn't do any traveling before 7:00 pm. Otherwise, you will be using two
travel days. If the train leaves before 7:00 pm, purchase a point-to-point ticket
from the departure city to the first city that the train arrives after 7:00 pm.
That way, you'll be able to take advantage of the Overnight Rule and save a travel
day in the process.
What if I run
out of days?
If you are traveling with a rail pass and either your pass expires or you use
all the days, it is not possible to add days on to your pass. If you purchased
a flexipass and determined before you ran out of travel days that you would need
more, purchase point-to-point tickets for the shortest trips and save your pass
for the long-distance trains. Short trips are typically inexpensive and you'll
save even more by using your pass for long trips.
Do European
cities have more than one train station?
Most major cities around the world have more than than one major train station.
Determine before you travel if your departure or transfer city has more than
one station. Make sure, if you are changing trains to continue to your destination,
that the train departs from the station you are at. Ask at the information booth
at the stations for more information.
These European
cities have more than one rail station:
Antwerp, Athens, Barcelona, Basel, Belfast, Belgrade, Berlin, Bilbao, Boulogne,
Brussels, Bucharest, Budapest ,Calais, Casablance, Cologne, Como, Copenhagen,
Dover, Dublin, Dunkerque, Essen, Exeter, Folkstone, Geneva, Genoa, Glasgow, Halsingborg,
Hamburg, Harwich, Hendaye, Irun, Le Havre, Leningard, Liege, Lisbon, Liverpool,
Lodz, London, Lyon, Madirid, Malmo, Machester, Marseilles, Milan, Moscow, Munich,
Naples, Newhaven, Oporto, Orleans, Oslo, Paris, Portsmouth, Prague, Ramsgate,
Rome, Rotterdam, San Sebastian, Seville, Southampton, Stockholm, Tilbury, Tours,
Turin, Venice, Vienna ,Warsaw, Weymouth, Wiesbaden, Zurich.
What do I do
if my passes are stolen while in Europe?
An optional Rail Pass Protection Plan is available for $15 per pass to reimburse
the rail pass holder in the event of loss or theft of the pass while traveling
in Europe. Insurance is non-refundable and must be purchased at the same time
as the rail pass. The Rail Protection Plan is available for any pass purchased
from TravelNow.com
How the Rail
Pass Protection Plan Works:
If your pass is lost or stolen while in Europe, report the loss/theft to the
local police at the train station IMMEDIATELY and obtain a police report. Purchase
point-to-point tickets for the remainder of your trip. Within 30 days after returning
to the US, file a claim for reimbursement. The claim should include: A notarized
written report of the circumstances of loss or theft, official police report,
receipt for replacement tickets. You will then be reimbursed for 100% of the
unused portion of the pass.